Vote for Luke Askins – Nominated for Outstanding Customer Service Manager
Whalen & Company’s partners and staff are continuously striving to provide five-star service to our clients. That’s why we were really excited to learn recently that Luke Askins, help desk manager at My Service Depot, has been nominated as the Outstanding Customer Service Manager in the small business category in Columbus CEO Magazine’s new Customer Service Awards recognition program.
Luke, who has been with My Service Depot for five years, oversees the work of the company’s eight technical support agents. He is responsible for their training and managing customer service needs.
Luke was among those nominated by magazine readers in March and April. Their reasons: He gladly takes as much time as customers need to feel comfortable learning and using their new software program. He always speaks to customers with a smile. Answers questions by phone, email, chat and voicemail.
To help Luke win this honor, click here. Voting ends June 17.
My Service Depot, owned by Skip Stringfield, has been building software for the service industry for nearly 20 years. Its flagship product, Smart Service, is tightly coupled with QuickBooks.